Do you already have a tracking code?
Go to the official Royal Mail website: https://www.royalmail.com/track-your-item
Enter your tracking code in the search field and follow your delivery status.
Don’t have a tracking code yet?
No worries! The code will be automatically sent to your email within 3 business days after your product is shipped.
If you haven’t received your tracking code after 5 business days, please contact us at support@amoripet.com requesting your tracking details.
The average delivery time is 3 to 15 business days.
If your order does not arrive within this period, we guarantee a full refund and, if the product arrives later, you may keep it free of charge.
⚠️ Important: when sending a tracking request by email, please make sure to include your order number; otherwise, we will not be able to process your request.